SHIPPING & RETURNS
Return & Exchange Policy
Abov
flyabov@gmail.com
flyabov.com
Return Policy
Thank you for choosing Abov. We appreciate your business and want to ensure your satisfaction with our products. Please take a moment to review our return policy to understand your rights and responsibilities regarding returns.
1. **Eligibility for Returns:**
- We accept returns for items purchased directly from Abov within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. **Non-Returnable Items:**
- Certain items are not eligible for return, including:
- Customized or personalized products.
- Gift cards.
- Downloadable software.
- Perishable goods.
3. **Return Process:**
- To initiate a return, please contact our customer service team at flyabov@gmail.com to obtain a Return Merchandise Authorization (RMA) number.
- Clearly mark the RMA number on the outside of the package.
- Ship the item, along with a copy of the original invoice or receipt, Email us for a return address.
- Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
4. **Refund or Exchange:**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed using the original payment method.
- Exchanges are subject to product availability. If the item is not available, a refund will be issued.
5. **Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us within 7 days of receiving the product.
- We will arrange for a replacement or offer a full refund, including return shipping costs.
6. **Cancellations:**
- Orders cannot be canceled once they have been shipped. If you wish to cancel an order, please contact us as soon as possible.
7. **Contact Information:**
- If you have any questions about our return policy, please contact us at flyabov@gmail.com
[Your Company Name] reserves the right to update or modify this return policy at any time without prior notice. Please check our website for the most up-to-date information.
Thank you for choosing [Your Company Name]. We appreciate your understanding and cooperation regarding our return policy.
Sincerely,
From Abov
Shipping Policy
Abov
flyabov@gmail.com
flyabov.com
Return Policy
Thank you for choosing Abov. We appreciate your business and want to ensure your satisfaction with our products. Please take a moment to review our return policy to understand your rights and responsibilities regarding returns.
1. **Eligibility for Returns:**
- We accept returns for items purchased directly from [Your Company 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. **Non-Returnable Items:**
- Certain items are not eligible for return, including:
- Customized or personalized products.
- Gift cards.
- Downloadable software.
- Perishable goods.
3. **Return Process:**
- To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number] to obtain a Return Merchandise Authorization (RMA) number.
- Clearly mark the RMA number on the outside of the package.
- Ship the item, along with a copy of the original invoice or receipt, to
Email us for a return address.
- Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
4. **Refund or Exchange:**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed using the original payment method.
- Exchanges are subject to product availability. If the item is not available, a refund will be issued.
5. **Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us within 7 days of receiving the product.
- We will arrange for a replacement or offer a full refund, including return shipping costs.
6. **Cancellations:**
- Orders cannot be canceled once they have been shipped. If you wish to cancel an order, please contact us as soon as possible.
7. **Contact Information:**
- If you have any questions about our return policy, please contact us at flyabov@gmail.com.
[Your Company Name] reserves the right to update or modify this return policy at any time without prior notice. Please check our website for the most up-to-date information.
Thank you for choosing Abov. We appreciate your understanding and cooperation regarding our return policy.
Sincerely,
From Abov